– Support is powered by our digital partners at Platform Purple. Their support team is standing by to help you. Support is the best way to get personalized help from an expert who understands the technology you are using. Please use support instead of calling Signing Time customer support so you can get the most accurate information. Thank you! IMPORTANT – If you have an account make sure you are signed it so your support ticket is attached to your account.

What are digital products?

Our digital products include e-books, PDF guides, mp3 music albums and digital videos. Digital products are not shipped to you in a box. They are downloadable products that are delivered to you electronically through (online) and the My Signing Time app.

How do I get started?


Wondering which products to get? Access them ALL with our Digital Subscription for only $9.99 per month. You’ll get instant access to Signing Time, Baby Signing Time, Potty Time, and TreeSchoolers Science videos, ebooks, music and guides. You can cancel any time. Subscription

Free 14-Day Trial – Try it now!

Can I use a purchase order?

We accept Authorized POs from Schools for digital purchases – except for the Digital Subscriptions.  Because of the auto-renewal for subscriptions, a credit card must be used to subscribe. To purchase digital, or for Curriculum or Site Licenses, email your school’s official Purchase Order with the Vendor information and include an email address for the Account Manager, to, fax to 801-676-4441, or mail to Two LIttle Hands Productions, 870 E North Union Ave., Midvale, UT  84047.  If you have questions email

How can I watch my digital videos?

Watch Online

From ANY device (tv, computer, tablet, or phone) that is connected to the internet:

  1. Open a browser window
  2. Go to
  3. Sign in (upper right corner)
  4. With this viewing option, you must be online to see your videos

Get the App

  1. From your mobile device, go to the Apple or Android app store
  2. Download the MySigningTime app
  3. Open the app on your device
  4. Sign in to see your products
  5. Watch your videos online (default)
    or download videos to your mobile devices for offline viewing!

Put The App On Your Kindle

These instructions work for all internet-enabled Kindle/Fire devices manufactured in 2012 or later. The screen shots below are taken from a Kindle Fire HD 8. Your screen may look slightly different.

1. From your Kindle browser (Silk, Opera), go to

2. On the pop-up, tap the blue “Amazon Fire” button

My Signing Time Kindle App Installation - 1

3. Tap “Download APK”

4. You will see a standard warning message. Tap “Ok.”

5. Once the download is complete, tap “open”

or tap the the dots on the upper right

and tap download

6. Open the My Signing Time app file

7. Tap “Install” (bottom, right)

8. Go to your “RECENT” tab on the home screen and open your new app!

How can I watch my videos on Amazon Fire

* Does not support Amazon Fire stick.

1. Stream instantly by selecting the product below.

2. Follow steps on your device to “add to home screen” to add this as an app to your device homescreen for convenient one tap access!

3. Or, download the free player app for the ability to download and watch offline

How can I watch my videos on Roku?

From a browser: click here.
From your Roku:

  1. Click the * (asterisk) and search for “PurplePlayer”
  2.  Press the Home button on your Roku remote
  3.  Scroll and select Settings > System > System update
  4. Choose “Check Now”
  5. When it completes, launch the Purple channel, sign in and stream away!If you need additional help, please refer to this article:

How can I watch my videos on Apple TV?

  1. Connect to the same Wi-Fi network on your iOS device as your Apple TV
  2.  Swipe up from the bottom of your screen on your iOS device to open Control Center
  3. In Control Center, tap AirPlay Mirroring, then select your Apple TV from the list. If an AirPlay passcode appears on your TV screen, enter the passcode on your iOS device.
  4.  Open the Purple Player or go to the streaming player in your browser and view your media.

How can I watch my videos on Google Chromecast?

Stream your videos from your Chrome browser to your Chromecast device:

  1. If you don’t already have the Chrome browser, click here to download it for free.
  2. Click the Chrome Tools menu in the top right corner of your Chrome browser window. Then click “Cast…”
  3. Go to your library in Chrome, then click on any title.
  4. Finally, go fullscreen on the player and enjoy the show on the big screen!

Can I watch my videos on my TV, game system, or Windows device?

  • Yes! You can stream your videos from any of these devices if they are connected to the internet
  • At this time, you can’t download videos to your TV, game system, or Windows device
  • To stream your videos, open a browser window and go to
  • Sign in to see your digital products

How can I download my videos to mobile devices?

To download your digital products you must be on be on a Kindle or a device that runs Apple iOS or Android apps. Open the MySigningTime App on your phone or tablet and sign in. Then:

  1. Tap the download icon
  2. Select the items you want to download
  3. Tap the green download button

How to download videos from Signing Time TV

NOTE: Your SigningTime.TV account allows you to download videos to a total of five devices. Learn more >>

How can I download my videos to a computer?

You can download your digital products (videos, music, eBooks and guides) to your computer through a desktop app called the Two Little Hands Digital Player. Here’s how to get it and use it:

  • From your computer, download the Digital Player here: Mac or Windows
  • Once downloaded, double-click on the installer file to unzip it (if needed)
  • Open the unzipped folder, double-click the installer icon, and follow the prompts
  • The Digital Player will launch automatically when installation is complete
  • Log in (if prompted) to see your digital videos
  • Click on the item you want to download
  • Select “download” from the pop-up menu
  • A green check will appear on all your downloaded items
  • For offline viewing, open the Two Little Hands Digital Player and click on any items with a green check

NOTE: Your SigningTime.TV account allows you to download videos to a total of five devices. Learn more >>

How many devices can I download videos to?

  • Your account allows you to download videos to a total of five devices. For example, you could download to one computer, two phones, and two tablets (or any other combination thereof, as long as the total isn’t more than five).
  • If you need a few more than five, purchase or subscribe using a different email address to create a new account. That new account allows you five more devices.

What is the size of the download files

  • The complete digital library is approximately 40 GB. An individual video is approximately 500 MB.

What format is the download?

  • The files are an encrypted format specific to our player.

What are Digital Subscriptions?

Where can I manage my account or subscription?

Please note that your digital account is separate from your store account and your account.

Sign in to your account at
or click on “Account” from within (upper right corner).

  • Change your address and/or password in the “About You” section
  • Scroll down to the “History” section to see your past purchases
  • Cancel your subscription in the “History” section
    See steps for canceling your subscription >>

How can I give a digital product/subscription as a gift?